Return policy

Return Deadline:

Customers have 14 days from the date of receipt of their order to return any unwanted items. No returns after this date will be accepted.

Return Conditions:

• Returns must be initiated within 14 days of the purchase date.
• Returned products must be in their original condition, unused, undamaged, and unwashed.

Return Costs:

• Return costs are the responsibility of the customer,

Return Process :

• Contact our customer service by email at the following address contact@chiara-lingerie.fr
• We will provide you with detailed instructions on how to return your product, including the return address.
• Once we have received and inspected the returned product, we will process the refund or exchange according to your preference.

Questions and Support:

If you have any questions regarding our returns policy or need assistance with a specific return, please do not hesitate to contact our customer service team. We are here to help.